“We had the pleasure of working with Doug while upgrading the accessibility of the office. Not only did he donate his time and expertise to the project but he took the time to meet with each staff member to ensure the upgrades worked for everyone. Doug was professional and thorough throughout the entirety of the project. His ability to think outside the box and find successful solutions showed the wide knowledge he has of the barriers that the built environment can have on persons with disabilities and the larger community. We hope to have the opportunity to work with him again.”

– Wendy Cox, Executive Director- Victoria Disability Resource Centre

“Douglas is a consummate professional and well-informed problem solver. He is a qualified SAFERhome inspector with an excellent understanding of Universal Design Principles. He is always well prepared and brings a high degree of professionalism to any project he works on.”

– Patrick Simpson, President SAFERhome Standards

“Douglas would be an ideal addition to any project. I have known him for four years, and his passion and commitment to identifying, problem solving and creating a high degree of accessibility in the built environment is exceptional. He is a highly skilled assessor, having conducted many accessibility assessments in his time working for the Access and Inclusion Department of the Rick Hansen Foundation.”

– Brad McCannell, Vice President, Access and Inclusion Department,  The Rick Hansen Foundation

Douglas Copley has consulted on multiple projects with my organization over the last four years. He always has a good work ethic, brings forth innovative solutions and has a good understanding of meaningful accessibility in the built environment”

– Jenny Blome, Accessibility Services Manager, The Rick Hansen Foundation



“Victoria Airport Authority had the pleasure of working with Doug and Copley Inclusive Solutions on two initiatives at the Victoria International Airport (YYJ).  The first was, Gold Certification from the Rick Hansen Foundation.  This achievement was the result of more than a year of work with Doug.  Doug’s knowledge of the accessible built environment, thoughtful consultations, detailed reporting and guidance throughout the process was outstanding.  His knowledge and appreciation for the topic assisted us greatly in bettering our facility providing a valued learning experience. 

Doug also helped us with a very recent initiative to create a Curbside Assistance area and was instrumental with assisting us with seating design and placement, amenities, signage and practical mobility aid training.

I look forward to a continued relationship with Doug as we view future improvements at YYJ with improved accessibility and a barrier-free lens” 

Anita Kardos, Victoria Airport Authority

Communications and Passenger Experience

Link to news release:

Victoria International Airport (YYJ) – Victoria International Airport (YYJ) Achieves Gold Accessibility Certification from Rick Hansen Foundation – News (victoriaairport.com)

“Doug has proven to be a conscientious, diligent and caring professional who has greatly assisted us in updating and retrofitting our home as we continue to age in place. His knowledge of the accessibility subject area allowed us to make the retrofits necessary for this stage of our lives and set us on a path to stay longer in our home.”

– Rick Marchand, RCN Commander (Retired), Home Owner